Shipping policy

Shipping Policy

Shipping Destinations

We currently ship within the United Kingdom and Japan only.
If you would like to place an international order outside these areas, please contact us directly to discuss available options.

Shipping Costs

- UK Domestic:
Royal Mail 24 Tracked £4.5
Royal Mail 48 Tracked £2.8
Free Shipping on UK Orders Over £75

- Japan Domestic: Free

Processing Time

All orders are carefully prepared and dispatched within 1–2 working days (Monday to Friday, excluding public holidays).

Delivery Time

- UK Domestic:
Royal Mail 24 Tracked - 1-2 working days
Royal Mail 48 Tracked - 2-3 working days

- Japan Domestic: 3–5 business days

Shipping Carriers

- UK: Royal Mail

- Japan: Japan Post

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details.

International Orders

For customers outside the UK and Japan, please contact us before placing your order to discuss international shipping availability and costs.

Contact Us

If you have any questions regarding shipping or delivery, please reach out to us at
h2ol@a-pride.com